If an item is returned because it was not deliverable due to an incorrect address, customer will have to be responsible for both the shipping and return charges. So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. All parcels will be held for picking up if cannot be signed or delivered. We apologize for the inconvenience, but we cannot ship to P.O. We will do our every effort to make sure you receive the parcel in time, but we are not responsible for shipping delays, which can be affected by the shipping carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information. Orders received on Saturdays, Sundays and public holidays, as well as orders received after 1pm on weekdays, will be processed the next working day. We usually use the shipping methods by EMS, DHL, the tracking numbers are available after we ship.
